With over 6 years of experience in the tech industry, Marina Perminova specializes in building thriving communities and creating scalable, customer-first experiences. At Manychat, she leads Community and Self-Service initiatives, crafting CX ecosystems that empower users and drive product adoption.

Previously, Marina scaled the Miro Community to 40,000+ members in two years, managing platform management, engagement strategies, peer-to-peer support, and content creation.

With an MBA and a passion for customer-centric strategies, Marina thrives at the intersection of strategy, operations, and execution, believing that empowering customers is the key to sustainable growth.