Erica Kuhl is a pioneering community builder and strategist with over two decades of experience creating impactful, customer-focused communities. As the architect of Salesforce’s award-winning Community program, she transformed customer engagement into a powerful driver of growth and innovation.

Now a sought-after consultant, Erica helps companies design and scale thriving communities that foster connection, collaboration, and loyalty. Through her expertise, she empowers brands to unlock the true potential of their audiences and build meaningful, long-lasting relationships.