Carrie is a leading researcher, strategist, and advocate for building stronger communities within organizations of all kinds—from Fortune 100 companies to nonprofits, family foundations, and educational institutions. As the founder of The CMJ Group and coauthor of Building Brand Communities, Carrie has worked with leaders from organizations like Airbnb, Discord, Google, and Microsoft, training and advising thousands of online communities to foster connection and belonging. Her work is grounded in the belief that in an increasingly lonely and fragmented world, turning toward one another with intention and care is the key to progress.

A sought-after speaker and published researcher, Carrie’s expertise spans connection, psychological safety, and resilience in the workplace. Her academic work, recognized with multiple top paper awards, informs her industry-defining insights and guidance for creating impactful communities. Carrie holds an MA in Communication from UW-Milwaukee and actively volunteers for causes supporting poverty eradication, women’s rights, and social justice.